Privacy Policy

1. Introduction

Alivio Search Partners LLC ("Alivio," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our website, recruiting services, and AI Hiring Accelerator platform.

By using our services or providing us with your personal information, you consent to the practices described in this Privacy Policy.

2. Information We Collect

2.1 Information You Provide

• Contact Information: Name, email address, phone number, company name, job title
• Professional Information: Resume/CV, work history, education, skills, certifications, portfolio links, GitHub profile
• Application Information: Job preferences, salary expectations, availability, work authorization status
• Communication Records: Email correspondence, call recordings (with consent), interview notes

2.2 Information We Collect Automatically

• Website Usage Data: IP address, browser type, device information, pages visited, time spent, referral sources
• Cookies & Tracking: Session cookies, analytics cookies, advertising pixels (see Cookie Policy below)
• Behavioral Data: Engagement with outreach emails (open rates, click-through rates), form submissions

2.3 Information from Third Parties

• Data Enrichment Providers: Contact information verification, professional profile enrichment (e.g., LinkedIn, ZoomInfo)
• Background Check Providers: Employment verification, education verification, criminal background checks (with candidate consent)
• Client Systems: Applicant Tracking Systems (ATS), HRIS platforms (when integrated)

3. How We Use Your Information

• Recruiting Services: Match candidates with job opportunities, conduct screenings, coordinate interviews, facilitate hiring processes
• Communication: Send job alerts, recruiting outreach, interview invitations, status updates, and marketing communications (with opt-out)
• Platform Operations: Operate the AI Hiring Accelerator, train AI models, improve scoring algorithms, conduct bias audits
• Analytics & Optimization: Analyze recruiting performance, measure reply rates, track time-to-hire, optimize workflows
• Compliance: Maintain audit trails, respond to legal requests, enforce terms of service, investigate fraud
• Marketing: Send newsletters, case studies, resources (with consent; opt-out available)

4. Legal Basis for Processing (GDPR)

For users in the European Economic Area (EEA), we process your personal data under the following legal bases:

• Consent: When you provide explicit consent (e.g., for marketing communications)
• Contract Performance: To fulfill recruiting services you've requested
• Legitimate Interests: To improve our services, prevent fraud, and ensure platform security (balanced against your rights)
• Legal Obligations: To comply with employment laws, tax regulations, and legal requests

5. How We Share Your Information

• Hiring Clients: We share candidate profiles, interview summaries, and screening results with our clients (employers) for hiring purposes
• Service Providers: Third-party vendors for email delivery (e.g., SendGrid), data enrichment (e.g., ZoomInfo), background checks (with consent), analytics (e.g., Google Analytics)
• Legal Requirements: When required by law, subpoena, court order, or to protect rights and safety
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred (you will be notified)

We do not sell personal data to third parties.

6. Data Retention

• Active Candidates: Data is retained while you are actively engaged in a recruiting process
• Passive Candidates: Data is retained for 2 years after last contact, unless deletion is requested
• Hired Candidates: Data may be retained longer if required by client or legal obligations (e.g., EEOC recordkeeping)
• Audit Logs: System logs retained for 7 years for compliance purposes

You may request earlier deletion by contacting privacy@aliviosearchpartners.com (subject to legal retention requirements).

7. Your Privacy Rights

7.1 GDPR Rights (EEA Users)

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your data ("right to be forgotten")
• Restriction: Limit how we process your data
• Portability: Receive your data in a machine-readable format
• Objection: Object to processing based on legitimate interests
• Withdraw Consent: Opt out of marketing or data processing where consent was given

7.2 CCPA Rights (California Users)

• Know: Request disclosure of personal data collected, used, or shared
• Delete: Request deletion of your personal data
• Opt-Out: Opt out of sale of personal data (note: we do not sell data)
• Non-Discrimination: You will not be discriminated against for exercising your rights

7.3 Exercising Your Rights

To exercise any of these rights, contact us at privacy@aliviosearchpartners.com. We will respond within 30 days (GDPR) or 45 days (CCPA). We may require verification of your identity before processing requests.

8. Data Security

We implement industry-standard security measures to protect your data:

• Encryption: Data encrypted at rest (AES-256) and in transit (TLS 1.3)
• Access Controls: Least-privilege access, role-based permissions, multi-factor authentication (MFA)
• Monitoring: 24/7 intrusion detection, security incident response procedures
• Vendor Security: Third-party vendors vetted for SOC 2 compliance
• Employee Training: Regular security awareness training for staff

Despite best efforts, no system is 100% secure. We cannot guarantee absolute security but will notify you of any data breaches as required by law.

9. Cookies & Tracking Technologies

We use cookies and similar technologies for:

• Essential Cookies: Required for website functionality (session management, security)
• Analytics Cookies: Google Analytics, Mixpanel (anonymized usage data)
• Marketing Cookies: LinkedIn Insight Tag, Facebook Pixel (for retargeting ads)

You can manage cookie preferences via your browser settings. Disabling cookies may limit website functionality.

10. International Data Transfers

Alivio is based in the United States. If you are located outside the U.S., your data may be transferred to, stored, and processed in the U.S. or other countries where our service providers operate.

For EEA users, we rely on Standard Contractual Clauses (SCCs) approved by the European Commission to ensure adequate protection during international transfers.

11. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal data from children. If we become aware of such collection, we will delete the data promptly.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date. Material changes will be communicated via email or prominent website notice.

Continued use of our services after changes constitutes acceptance of the updated policy.