Privacy Policy

1. Definitions and Interpretation

For purposes of this Privacy Policy, the following definitions shall apply:

• "Alivio," "Company," "we," "us," or "our" means Alivio Search Partners LLC, a New York limited liability company with principal place of business at 297 Cook Avenue, Yonkers, NY 10701.
• "Services" means all recruitment, staffing, consulting, technology, AI-powered talent solutions, fractional leadership, and related professional services provided by Alivio.
• "Personal Information" or "Personal Data" means any information relating to an identified or identifiable natural person, including but not limited to name, contact details, employment history, biometric data, and online identifiers.
• "Candidate" means any individual seeking employment opportunities through Alivio's Services.
• "Client" means any organization or individual engaging Alivio for recruitment or staffing services.
• "Website" means www.aliviosearchpartners.com and all associated subdomains, platforms, portals, and digital properties operated by Alivio.
• "You" or "Your" means the individual or entity accessing the Website or using the Services.

2. Scope and Applicability

This Privacy Policy applies to all information collected by Alivio through any means, including:

• The Website and all digital platforms operated by Alivio
• Email, telephone, text message, or other electronic communications
• In-person meetings, interviews, and consultations
• Job applications, resumes, and candidate submissions
• Client onboarding and engagement processes
• Third-party sources including professional networks, referrals, and data providers
• Public records, social media profiles, and publicly available information
• Background checks, skills assessments, and verification services

This Policy does not apply to third-party websites, services, or platforms that may be linked from our Website. We are not responsible for the privacy practices of such third parties, and you access them at your own risk.

3. Information We Collect

3.1 Personal Information You Provide

We collect Personal Information that you voluntarily provide to us, including but not limited to:

• Contact Information: Full legal name, email address, phone number, mailing address, and emergency contact details
• Professional Information: Current and prior employment history, job titles, responsibilities, dates of employment, compensation history, reasons for leaving positions
• Education and Credentials: Educational background, degrees, certifications, licenses, professional memberships, continuing education
• Application Materials: Resumes, CVs, cover letters, portfolios, writing samples, work products
• Career Preferences: Job search criteria, desired positions, geographic preferences, salary expectations, availability, willingness to relocate
• References: Names, contact information, and relationships of professional references
• Background Information: Criminal history, credit history (where permitted), employment verification, education verification, professional license verification
• Assessment Data: Skills test results, personality assessments, cognitive ability tests, work simulations, technical evaluations
• Interview Information: Interview notes, performance evaluations, hiring manager feedback, video interview recordings
• Financial Information: Bank account details for payment processing, tax identification numbers, W-9 forms
• Health Information: Disability accommodations, workers' compensation history, drug screening results (where legally permitted), vaccination records (for healthcare placements)
• Biometric Data: Facial recognition for identity verification, voice recordings from phone screenings
• Government Identifiers: Social Security number, driver's license, passport, work authorization documents

3.2 Information Automatically Collected

When you access our Website or use our Services, we automatically collect technical information, including:

• Device Information: IP address, MAC address, device type, operating system, browser type and version, screen resolution, device identifiers
• Usage Data: Pages visited, time spent on pages, navigation paths, click patterns, scroll depth, search queries, feature usage
• Location Data: Geographic location derived from IP address, precise geolocation (with consent)
• Communication Metadata: Email open rates, link clicks, response times, communication preferences
• Cookies and Tracking Technologies: Session cookies, persistent cookies, web beacons, pixel tags, local storage, cache data
• Referral Information: Referring websites, search engine queries, marketing campaign sources
• Performance Metrics: Page load times, error messages, system crashes, feature failures

3.3 Information from Third-Party Sources

We may obtain information about you from third-party sources, including:

• Professional Networks: LinkedIn, Indeed, Glassdoor, industry-specific platforms
• Background Check Providers: Criminal records, credit reports, employment verification, education verification, license verification
• References: Professional references, personal references, former employers, colleagues
• Public Records: Court records, licensing boards, professional associations, news articles, social media profiles
• Data Enrichment Services: Contact information verification, demographic data, professional history supplements
• Clients and Employers: Performance reviews, compensation information, eligibility for rehire
• Marketing Partners: Event attendance, webinar participation, content downloads
• AI and Data Analytics Tools: Candidate sourcing platforms, resume parsing systems, predictive analytics providers

4. How We Use Your Information

Alivio uses your Personal Information for the following purposes, based on legitimate business interests, contractual necessity, legal compliance, and your consent:

4.1 Core Recruitment Services

• Evaluate candidate qualifications and suitability for positions
• Match candidates with client job opportunities
• Present candidate profiles to potential employers
• Coordinate interviews and facilitate hiring processes
• Negotiate employment terms and compensation packages
• Conduct background checks, reference checks, and credential verifications
• Manage candidate pipelines and talent pools
• Track placement outcomes and candidate retention

4.2 Business Operations and Administration

• Process payments and manage financial transactions
• Maintain accurate business records and documentation
• Provide customer support and respond to inquiries
• Enforce our Terms of Service and other legal agreements
• Protect against fraud, unauthorized access, and security threats
• Resolve disputes and investigate complaints
• Conduct internal audits and quality assurance reviews
• Manage vendor relationships and service provider integrations

4.3 AI-Powered Technology and Analytics

• Train and improve AI algorithms for candidate sourcing and matching
• Develop predictive analytics models for hiring success
• Automate resume screening and candidate evaluation
• Generate market intelligence and talent insights
• Optimize recruitment workflows and operational efficiency
• Create anonymized datasets for product development
• Test and validate machine learning models

4.4 Marketing and Communications

• Send newsletters, job alerts, and career resources (with consent)
• Provide updates on relevant job opportunities
• Deliver targeted advertising and marketing campaigns
• Conduct market research and surveys
• Promote webinars, events, and educational content
• Personalize website content and user experience
• Track marketing campaign effectiveness and ROI

4.5 Legal Compliance and Protection

• Comply with federal, state, and local employment laws
• Respond to legal process, court orders, and government requests
• Enforce intellectual property rights and contractual obligations
• Defend against legal claims and litigation
• Conduct investigations into policy violations
• Meet tax reporting and financial regulatory requirements
• Maintain records for statute of limitations periods
• Comply with EEOC, OFCCP, and other employment regulations

4.6 Service Improvement and Innovation

• Analyze user behavior and service performance
• Develop new features and service offerings
• Conduct A/B testing and usability studies
• Enhance website functionality and user interface
• Identify and address technical issues
• Benchmark performance against industry standards

5. Legal Basis for Processing (GDPR and International Compliance)

For individuals in the European Economic Area (EEA), United Kingdom, and other jurisdictions with comprehensive data protection laws, we process Personal Information based on the following legal grounds:

• Contractual Necessity: Processing is necessary to perform our contractual obligations to you or to take steps at your request prior to entering into a contract
• Legitimate Interests: Processing is necessary for our legitimate business interests, including recruitment operations, fraud prevention, and service improvement, balanced against your rights and interests
• Consent: You have provided explicit, informed consent for specific processing activities
• Legal Obligation: Processing is required to comply with applicable laws, regulations, or legal processes
• Vital Interests: Processing is necessary to protect your vital interests or those of another person

6. How We Share Your Information

Alivio may share your Personal Information with the following categories of recipients, subject to appropriate safeguards and legal requirements:

6.1 Clients and Prospective Employers

With your explicit consent or as necessary to provide recruitment services, we share candidate information with current and prospective employers, including resumes, work history, references, assessment results, and interview performance. You acknowledge that once information is shared with employers, their use of such information is governed by their own privacy policies, and Alivio is not responsible for their data practices.

6.2 Service Providers and Business Partners

We engage third-party service providers who perform functions on our behalf, including:

• Background screening companies (criminal, credit, employment, education)
• Skills assessment and testing platforms
• Video interview and applicant tracking systems
• Cloud hosting and data storage providers
• Email marketing and communication platforms
• Payment processors and financial institutions
• Legal, accounting, and professional advisory firms
• AI and machine learning technology providers
• Customer relationship management (CRM) systems
• Analytics and business intelligence tools

These service providers are contractually obligated to maintain confidentiality and use information only for authorized purposes.

6.3 Legal and Regulatory Authorities

We may disclose your information when required or permitted by law, including:

• In response to subpoenas, court orders, or legal process
• To comply with government investigations or regulatory inquiries
• To report suspected illegal activity to law enforcement
• To comply with EEOC, OFCCP, or other employment agency requirements
• To satisfy tax reporting and financial regulatory obligations
• To cooperate with national security or public safety requests

6.4 Corporate Transactions

In the event of a merger, acquisition, reorganization, sale of assets, bankruptcy, or other corporate transaction, your Personal Information may be transferred to the successor entity or acquiring party. We will provide notice before your information is transferred and becomes subject to a different privacy policy.

6.5 Protection of Rights and Safety

We may disclose your information when we believe in good faith that disclosure is necessary to protect our rights, property, or safety, or that of our clients, candidates, employees, or the public. This includes enforcing our agreements, preventing fraud, and addressing security vulnerabilities.

6.6 Aggregated and Anonymized Data

We may share aggregated, de-identified, or anonymized data that cannot reasonably be used to identify you. This includes industry benchmarks, market trends, and statistical analyses for research, marketing, or business development purposes.

7. Data Retention and Deletion

Alivio retains Personal Information for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements. Specific retention periods include:

7.1 Candidate Information

• Active Candidates: Information retained for duration of active job search relationship
• Placed Candidates: Information retained for 7 years following placement (for warranty and legal compliance)
• Inactive Candidates: Information retained for 3 years from last contact, unless you request earlier deletion
• Background Check Records: Retained per Fair Credit Reporting Act (FCRA) requirements (typically 5 years)
• Assessment Results: Retained for 3 years for validation and compliance purposes

7.2 Client Information

• Active Clients: Information retained for duration of business relationship
• Former Clients: Information retained for 7 years following last engagement (for financial, tax, and legal compliance)
• Contracts and Agreements: Retained for 10 years after expiration or termination
• Financial Records: Retained for 7 years per IRS and accounting standards

7.3 Legal and Compliance Records

• Litigation-Related Information: Retained until statute of limitations expires plus 1 year
• EEOC/OFCCP Compliance Records: Retained per regulatory requirements (typically 2-5 years)
• Tax Records: Retained for 7 years per IRS requirements
• Employment Verification Requests: Retained for 3 years

7.4 Marketing and Analytics Data

• Marketing Consent Records: Retained for duration of consent plus 3 years
• Website Analytics: Retained for 26 months
• Email Campaign Data: Retained for 3 years

You acknowledge that certain information may be retained in backup systems, archives, or as required by law even after deletion requests are processed. We will make commercially reasonable efforts to delete or anonymize information upon request, subject to legal and operational constraints.

8. Data Security Measures

Alivio implements comprehensive technical, administrative, and physical security measures to protect Personal Information against unauthorized access, alteration, disclosure, or destruction. Our security program includes:

8.1 Technical Safeguards

• End-to-end encryption for data in transit (TLS 1.2 or higher)
• Encryption of sensitive data at rest (AES-256 or equivalent)
• Secure socket layer (SSL) certificates for all web communications
• Multi-factor authentication for system access
• Intrusion detection and prevention systems
• Regular security vulnerability assessments and penetration testing
• Automated backup and disaster recovery systems
• Web application firewalls and DDoS protection

8.2 Administrative Safeguards

• Role-based access controls limiting data access to authorized personnel
• Mandatory security training for all employees and contractors
• Confidentiality agreements with all personnel with data access
• Regular security policy reviews and updates
• Incident response and data breach notification procedures
• Third-party vendor security assessments
• Documented data handling and retention procedures

8.3 Physical Safeguards

• Controlled facility access with badge systems and surveillance
• Secure document storage and shredding procedures
• Clean desk policies for physical document handling
• Secure disposal of electronic media and hardware

LIMITATION OF LIABILITY FOR SECURITY BREACHES

WHILE WE IMPLEMENT INDUSTRY-STANDARD SECURITY MEASURES, NO SYSTEM IS COMPLETELY SECURE. YOU ACKNOWLEDGE AND AGREE THAT: (A) INTERNET TRANSMISSION AND ELECTRONIC STORAGE ARE NOT 100% SECURE; (B) ALIVIO CANNOT GUARANTEE ABSOLUTE SECURITY OF YOUR INFORMATION; (C) ANY TRANSMISSION OF PERSONAL INFORMATION IS AT YOUR OWN RISK; AND (D) ALIVIO SHALL NOT BE LIABLE FOR ANY UNAUTHORIZED ACCESS, HACKING, DATA BREACHES, OR OTHER SECURITY INCIDENTS BEYOND OUR REASONABLE CONTROL, EXCEPT AS REQUIRED BY APPLICABLE LAW.

9. Your Privacy Rights and Choices

Subject to applicable law and certain exceptions, you may have the following rights regarding your Personal Information:

9.1 Access and Portability

You may request a copy of the Personal Information we hold about you. We will provide this information in a structured, commonly used, machine-readable format where technically feasible. Requests will be fulfilled within 30 days of verification of your identity.

9.2 Correction and Update

You may request correction of inaccurate or incomplete Personal Information. We may require supporting documentation to verify the accuracy of requested corrections.

9.3 Deletion (Right to Be Forgotten)

You may request deletion of your Personal Information, subject to the following limitations:

• We must retain information to comply with legal obligations (tax, employment law, FCRA, etc.)
• We may retain information necessary to establish, exercise, or defend legal claims
• We may retain information required for contract performance or warranty fulfillment
• We may retain information in backup systems for disaster recovery purposes (deleted in normal course)
• We may retain anonymized or aggregated data that cannot identify you
• Client-shared information is subject to client retention policies beyond our control

9.4 Objection and Restriction of Processing

You may object to or request restriction of certain processing activities, including direct marketing, automated decision-making, and processing based on legitimate interests. We will honor such requests unless we have compelling legitimate grounds to continue processing.

9.5 Withdrawal of Consent

Where processing is based on your consent, you may withdraw consent at any time. This will not affect the lawfulness of processing based on consent before withdrawal. To withdraw consent for marketing communications, click "unsubscribe" in emails or contact us directly.

9.6 Opt-Out of Sale or Sharing (CCPA/CPRA Rights)

We do not "sell" Personal Information as traditionally understood. However, under California law, certain data sharing may constitute a "sale." You may opt out of such sharing by contacting us. We do not sell Personal Information of individuals under 18 years of age.

9.7 Non-Discrimination

You have the right to not receive discriminatory treatment for exercising your privacy rights. However, you acknowledge that certain services may be unavailable if you limit data collection or processing necessary for those services.

9.8 Exercising Your Rights

To exercise any of these rights, contact us at:

• Email: privacy@aliviosearchpartners.com
• Mail: Alivio Search Partners LLC, Attn: Privacy Officer, 297 Cook Avenue, Yonkers, NY 10701
• Phone: +1 (914) 230-0850

We will respond to verified requests within 30 days (45 days for complex requests). We may require additional information to verify your identity before processing requests. You may designate an authorized agent to make requests on your behalf by providing written authorization.

10. Cookies and Tracking Technologies

Alivio uses cookies, web beacons, pixel tags, local storage, and similar technologies to enhance user experience, analyze site traffic, and deliver personalized content.

10.1 Types of Cookies We Use

• Essential Cookies: Necessary for website functionality, authentication, and security. These cannot be disabled.
• Performance Cookies: Collect information about how visitors use our website (pages visited, time spent, error messages).
• Functionality Cookies: Remember your preferences and settings for personalized experience.
• Targeting/Advertising Cookies: Track your browsing habits to deliver relevant advertisements across the internet.
• Analytics Cookies: Help us understand user behavior through tools like Google Analytics.

10.2 Third-Party Cookies and Analytics

We use third-party analytics and advertising services, including:

• Google Analytics: Website traffic analysis and user behavior tracking
• LinkedIn Insight Tag: Conversion tracking and audience analytics
• Facebook Pixel: Advertising campaign optimization and remarketing
• Microsoft Clarity: Session recording and heatmap analysis

These third parties have their own privacy policies governing their use of information. We are not responsible for their data practices.

10.3 Managing Cookie Preferences

You can control cookies through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, or receive warnings before cookies are stored. Note that disabling cookies may limit website functionality and prevent access to certain features. To opt out of interest-based advertising, visit the Network Advertising Initiative (www.networkadvertising.org) or Digital Advertising Alliance (www.aboutads.info).

11. International Data Transfers

Alivio is based in the United States, and your information is processed and stored on servers located in the United States. If you are accessing our services from outside the United States, you acknowledge that your information will be transferred to, processed, and stored in the United States, which may have different data protection laws than your country of residence.

For transfers from the European Economic Area (EEA), United Kingdom, or Switzerland, we rely on the following legal mechanisms:

• European Commission-approved Standard Contractual Clauses (SCCs)
• Your explicit consent for the transfer
• Necessity for contract performance or legal claims
• Transfers to recipients certified under the EU-U.S. Data Privacy Framework (where applicable)

We implement appropriate safeguards to ensure your information receives an adequate level of protection regardless of where it is processed.

12. Children's Privacy

Our Services are not directed to, and we do not knowingly collect Personal Information from, individuals under 18 years of age. If we become aware that we have inadvertently collected information from a child under 18, we will take steps to delete such information promptly. If you believe a child under 18 has provided information to us, please contact us immediately at privacy@aliviosearchpartners.com.

13. Third-Party Websites and Services

Our Website may contain links to third-party websites, services, or platforms not operated or controlled by Alivio. This Privacy Policy applies only to our Services. We are not responsible for the privacy practices, content, or security of third-party websites. We strongly advise you to review the privacy policies of any third-party sites you visit. Your interactions with third-party sites are solely between you and the third party, and Alivio disclaims all liability related to such interactions.

14. Automated Decision-Making and Profiling

Alivio uses AI-powered technology, algorithms, and automated systems to assist with candidate evaluation, job matching, and recruitment processes. This may include:

• Automated resume screening and ranking
• Predictive analytics for candidate success probability
• AI-generated candidate summaries and insights
• Automated skills matching and job recommendations
• Natural language processing of candidate communications

You acknowledge that automated decision-making may be used in our recruitment processes. However, all final hiring decisions are made by human recruiters and employers, not solely by automated systems. You have the right to request human review of automated decisions and to express your point of view. To exercise this right, contact privacy@aliviosearchpartners.com.

15. Data Breach Notification

In the event of a data breach that is reasonably likely to result in a risk to your rights and freedoms, we will notify affected individuals and relevant regulatory authorities as required by applicable law. Notifications will be made without undue delay and, where feasible, within 72 hours of becoming aware of the breach. Notifications will include the nature of the breach, categories of data affected, likely consequences, and measures taken to address the breach and mitigate harm.

16. State-Specific Privacy Rights

16.1 California Residents (CCPA/CPRA)

California residents have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

• Right to know what Personal Information is collected, used, shared, or sold
• Right to delete Personal Information (subject to exceptions)
• Right to opt-out of sale or sharing of Personal Information
• Right to correct inaccurate Personal Information
• Right to limit use and disclosure of sensitive Personal Information
• Right to non-discrimination for exercising privacy rights

California "Shine the Light" Law: California residents may request information about our disclosure of Personal Information to third parties for direct marketing purposes.

16.2 Nevada Residents

Nevada residents may opt-out of the sale of Personal Information. We do not currently sell Personal Information as defined under Nevada law, but you may submit an opt-out request to privacy@aliviosearchpartners.com.

16.3 Virginia, Colorado, Connecticut, Utah Residents

Residents of Virginia, Colorado, Connecticut, and Utah have rights similar to those under CCPA, including rights to access, deletion, correction, and opt-out of targeted advertising and sale of Personal Information. Contact us to exercise these rights.

17. Do Not Track Signals

Some web browsers have "Do Not Track" (DNT) features that signal websites you visit that you do not want to have your online activity tracked. Our Website does not currently respond to DNT signals or similar mechanisms. We will update this Privacy Policy if we implement DNT recognition in the future.

18. Changes to This Privacy Policy

Alivio reserves the right to modify, amend, or update this Privacy Policy at any time, in our sole discretion. We will notify you of material changes by posting the updated policy on our Website with a new "Last Updated" date and, where required by law, by email or prominent notice on the Website. Your continued use of our Services following notification of changes constitutes your acceptance of the updated Privacy Policy. If you do not agree with any changes, you must discontinue use of our Services immediately. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

19. Dispute Resolution and Arbitration

19.1 Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of laws principles.

19.2 Exclusive Jurisdiction and Venue

Any disputes arising out of or related to this Privacy Policy, or the collection, use, or disclosure of your Personal Information, shall be subject to the exclusive jurisdiction of the state and federal courts located in Westchester County, New York, or New York County (Manhattan), New York. You hereby irrevocably consent and submit to the personal jurisdiction of such courts and waive any objection to venue in such courts based on inconvenient forum or otherwise.

19.3 Arbitration (Optional at Alivio's Sole Discretion)

Alivio may, at its sole and exclusive discretion, elect to resolve any dispute through binding arbitration rather than litigation. If Alivio elects arbitration:

• Arbitration shall be conducted in Yonkers, NY or New York City, NY
• Arbitration shall be administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules
• The arbitrator's decision shall be final and binding
• Each party shall bear its own costs, except that Alivio may elect to have you pay arbitration fees if you are the claimant
• The arbitrator may award attorneys' fees and costs to the prevailing party

19.4 Class Action Waiver

TO THE FULLEST EXTENT PERMITTED BY LAW, YOU AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS SHALL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. YOU WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION.

19.5 Prevailing Party Attorneys' Fees

In any dispute arising from this Privacy Policy, the prevailing party shall be entitled to recover reasonable attorneys' fees, costs, and expenses, including expert witness fees and litigation costs.

20. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALIVIO'S TOTAL LIABILITY FOR ANY CLAIMS ARISING OUT OF OR RELATED TO THIS PRIVACY POLICY OR OUR DATA PRACTICES SHALL NOT EXCEED FIVE THOUSAND DOLLARS ($5,000.00). ALIVIO SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOST PROFITS, LOST DATA, BUSINESS INTERRUPTION, OR REPUTATIONAL HARM, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

21. Severability

If any provision of this Privacy Policy is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it enforceable, or if modification is not possible, severed from this Privacy Policy. The remaining provisions shall continue in full force and effect.

22. Contact Information and Data Protection Officer

For questions, concerns, complaints, or requests regarding this Privacy Policy, data protection matters, or to exercise your privacy rights, please contact:

We will respond to verified requests within the timeframes required by applicable law (typically 30 days, extendable to 45 days for complex requests). You may also lodge a complaint with a supervisory authority if you believe our processing of your Personal Information violates applicable data protection laws.